- Friendly, kind, compassionate - Reassuring and good listening
Posted on: 13/12/2024

Excellent service. I telephoned for an appointment. I was given the choice of one the following day; when I could not meet that, I was given an appointment for two days later! The GP, greeting me with a smile, was compassionate in his demeanor but absolutely professional in his analyses. My problem was diagnosed perfectly and medicine was immediately prescribed.
Posted on: 13/12/2024

Brilliant, dedicated, kind and efficient staff, and a practice which has enough capacity to meet demand in a timely manner!
Posted on: 10/12/2024

Always professional polite and kind.
Posted on: 10/12/2024

Always impressed by the level of care and validation GPs at Dr Leaver & Partners give. I always feel taken seriously and issues investigated thoroughly. Thank you!
Posted on: 10/12/2024

Because my wife and I always get the support from the team. This gives us enormous confidence in the practise and the people who work there.
Posted on: 10/12/2024

When I call the surgery, I aways get a pleasant receptionist who tries to be helpful. I have also had little difficulty in getting an appointment at relatively short notice. The doctors I have seen are invariably attentive and concerned as well as very professional, while other health staff have similarly been very good.
Posted on: 10/12/2024

Doctor took time to listen and understand the full picture of what was wrong.
Posted on: 10/12/2024

Felt listened to and a clear plan was made from the appointment.
Posted on: 10/12/2024

I always get an appointment in a timely manner when I call and the doctors are very professional and understanding.
Posted on: 05/09/2024

Friendly, very helpfull and customer focused front desk. Likewise doctors afe ell experienced in delivering excellent patient care. From my overall experience i would give the GP Pracrice 5 star rating*****
Posted on: 05/09/2024

Without a doubt, Dr Leavers and Partners is the best practice I have ever been to in the U.K. The doctors, nurses and receptionist always go above and beyond in their service, patience and care to support me and all my needs. I will be forever grateful.
Posted on: 05/09/2024

I doubt the service can be surpassed, the GP practice is well managed , they Answer phone promptly, contact via email, telephone or f2f as needed. It’s perfect. And when I hear the awful GP service that friends in other parts of Oxford have to endure, I know that we are truly blessed with the personal service provided by the Drs and all the health professionals and employees at Dr Leaver and partners GP clinic. Thankyou and keep up the good work. James B
Posted on: 19/08/2024

The Jericho Health Centre is outstanding in its service and care
Posted on: 30/07/2024

Always good service from this practice. Always feel listened to.
Posted on: 29/07/2024

A thorough consultation.
Posted on: 29/07/2024

The Doctors, in my case Doctor Leaver and Dr O'shea, always demonstrate a genuine interest in me as a patient and deliver their prognosis with care I have a high level of confidence in their professionalism which is essential when a patient needs to make well-informed decisions on health. The fact that this same culture prevails with any temp[orary interns is a testament to the success of the Partnership. in addition the administrative staff are always unfailingly polite and efficient when dealing with enquiries.
Posted on: 22/07/2024

Prompt appointment, open and engaging discussion with the GP. I felt part of the decision made about my treatment .
Posted on: 08/07/2024

Since joining this practice I have found the doctors, nurses and other staff unfailingly professional , caring and courteous. I feel myself very lucky to be a patient with this practice.
Posted on: 08/07/2024

I am extremely grateful that I have a doctor who is an excellent and careful doctor, - both with regard to my physical and my mental well-being. I cope much better; I feel heard and my doctor gives me very helpful feedback. As far as my physical problems go, I feel safe and that if I bring up a worry, it will be addressed appropriately and quickly if it needs to be. I feel safe on every level with my doctor.
Posted on: 04/07/2024

Amazing caring professional from start to finish
Posted on: 04/07/2024

Not just 'very good' : 'outstanding', 'exemplary', as has always been the case in my long experience as a patient at this Jericho practice, dating back to at least 1978. ALL the GPs that have seen me down the years demonstrate the best characteristics of medicine as an art and a science: thoughtful, careful, observant -- not jumping to conclusions-- unfailingly responsive, kind, humanly sensitive. (I have NEVER been made to feel silly or time-wasting, even when I probably have been so.) There's valuable, effective, continuity, and good communications. All this is still the case, and perhaps even more remarkably so given the considerable difficulties imposed on General Practice these days from without. One never experiences the punishing long waits for a consultation that seem routine in so many other places. Receptionists are welcoming; barbed-wire-free. The phlebotomist [SS], 20 years at JHS --that tells one something--, is ace at every aspect of her job. MUCH credit for what I am decribing must surely be due to an experienced Practice Manager, too, showing that good administration doesn't HAVE to run athwart good care for those administered. My recent consultations with Dr V are entirely part of this picture. I remain ongoingly immensely grateful.
Posted on: 04/07/2024

Always easy to get through on the phone. Friendly and efficient service with appointments running on time. Thank you.
Posted on: 04/07/2024

amazing as always
Posted on: 04/07/2024

Doctor rang on time, and we had a clear and helpful conversation. No more needed.
Posted on: 04/07/2024

Kind, available and knowledgeable staff and GPs. I can only recommend Dr. Leaver's and Partners practice.
Posted on: 04/07/2024

From the receptionists to the GPs to the Office Manager to the nurses to everyone else, as have unfailing kindness, professionalism and service.
Posted on: 04/07/2024

One feels prioritised and everyone working at the surgery is kind and polite.
Posted on: 24/06/2024

My GP, Dr. Lambert, and the GP Manager, Jackie, are very kind, knowledgeable and helpful. Leaver and Partners is the best GP practice I've ever had.
Posted on: 24/06/2024

Sympathy , care and understanding.
Posted on: 18/06/2024

Amazing doctors, healthcare professionals and admin team; providing exceptional care.
Posted on: 10/06/2024

Absolutely everyone involved was 11/10 on every scale, and I am so grateful. Thank you for this opportunity to thank you.
Posted on: 04/06/2024

Excellent organization of appointments system; clear capable handling of calls, pleasantness and kindness of admin./reception staff. Phlebotomy service excellent. Doctors first-class. Especially impressive is their kind and alert engagement with individual patients, and their attention to the complex issues involved in managing multiple medication for those patients who have a lot of different conditions.
Posted on: 04/06/2024

Always go the extra mile to maintain the highest standards of patient care.
Posted on: 04/06/2024

Easy to book an appointment when required. Short waiting times. Friendly and helpful staff.
Posted on: 28/05/2024

The GP was lovely, explained everything in appropriate detail to the background that I have. They were empathetic and took their time to listen, explain, follow up with questions and reassure of what to do next.
Posted on: 23/05/2024

The receptionists are always very kind and understanding, and help you get a slot booked in as soon as possible. The GP was lovely, seemed to care and understand the problems we were discussing, and made me feel very comfortable.
Posted on: 23/05/2024

I have always had the best professional care and support from our surgery. The staff are excellent.
Posted on: 23/05/2024

I have recently registered with Dr Leaver and Partners and I can't believe how fast and efficient doctors are at this surgery. Dr Marcus Evans is brilliant and was happy to listen to my concerns. Appointments are arranged very quickly by the reception team and the doctors are attentive. Reception team is also very helpful and they go out of their way to help with your questions and queries. I wish i registered with this practice sooner. Thank you so much for the amazing service. Kind regards, Deniz Bekiroglu (you can displau my name if you prefer)
Posted on: 23/05/2024

The practice found me an appointment within a couple of hours when I suddenly needed urgent treatment in the middle of the day. The appointment was on time and thorough, and I soon left with the prescription I needed.
Posted on: 29/04/2024

good communication really nice doctor
Posted on: 26/04/2024

Easy to arrange appointment. My doctor is someone I can trust.
Posted on: 26/04/2024

Professional, kind and thorough care.
Posted on: 26/04/2024

Accommodating, efficient and fast
Posted on: 22/04/2024

Offered an earlier appointment when one became available. Seen promptly
Posted on: 20/04/2024

Am pregnant. GP (Dr Evans) saw me over weekend, followed up with an answer to my question by phone in the week and then booked me another appointment to check in. He was very kind and thoughtful and I felt very supported
Posted on: 19/04/2024

Very thorough and helpful consultation
Posted on: 19/04/2024

Best GP services that are always professional, efficient and caring about the client's health.
Posted on: 18/04/2024

Dr O'Shea is the best doctor I've ever had. He does not downplay my concerns, always asks me about my overall health and provides the service that I believe everyone deserves.
Posted on: 18/04/2024

I've always been treated with respect and consideration at this GP practice and have always felt taken seriously and listened to.
Posted on: 15/04/2024

An urgent appointment was made and kept on time. Most reassuring discussion with doctor. All most excellent service.
Posted on: 05/04/2024

I was treated with respect and kindness and schedulinb the appointment was easy too. I was seen by a lovely nurse and the whole smear test, an otherwise uncomfortable procedure was very straightforward and I felt at ease.
Posted on: 27/03/2024

Very high level of care: accessible, timely, extremely attentive nurses and doctors. I have been a patient for over 10 years and I have never been disappointed or brushed off.
Posted on: 27/03/2024

Kindness and knowledge of the staff
Posted on: 27/03/2024

All round excellence
Posted on: 27/03/2024

Excellent healthcare provided.
Posted on: 27/03/2024

I was seen quickly, had bloods and an x-ray soon after, follow up call after the results came in. Usual excellent service from Dr Leaver and partners, NHS
Posted on: 21/03/2024

They are efficient, effective and they deliver a PERSONAL service that makes me feel cared about and my health in safe hands.
Posted on: 21/03/2024

Im amazed every time I call or visit this surgery. When I phone there is always a pleasant and helpful person picking up, and I usually get an appointment within a week. I very rarely have to wait long for my nurse ( all friendly)or GP ( friendly and approachable) appointment. I am extremely grateful to be part of this surgery. I regularly tell them as I strongly feel they should know how much it is appreciated. Thank you!
Posted on: 21/03/2024

Always on time and everyone is very friendly and polite. A very smooth experience always.
Posted on: 07/03/2024

I am consistently impressed at how well run the surgery is and how fantastic all the staff are. The level of care is incredible and I’m extremely grateful.
Posted on: 29/02/2024

I was able to secure an appointment quickly, and to coincide with my prescheduled blood test appointment. The nurse who did the blood test was very friendly and the doctor was very attentive. When the blood test results came, I recieved a personal message from the doctor about the results and the next steps. This was all very reasuring and I could not have asked for more.
Posted on: 29/02/2024

Dr Leaver and the team are positively exceptional! I’ve been registered with numerous GP practices over the years and the way the practice is run is exemplary. From the doctors to the receptionists, I’ve always been treated with the utmost kindness, compassion and respect. If only all GP practices were led in such a manner! I shall be eternally grateful for their support.
Posted on: 28/02/2024

The GP and nurse were very supportive and helpful with helping me with my condition and listened to my concerns.
Posted on: 28/02/2024

Exceptional professionalism
Posted on: 22/02/2024

Every time I go to Dr Leavers and Partners I leave with a feeling of ease and comfort. They're very patient and kind.
Posted on: 21/02/2024

This is a practice which keeps to very high standards.
Posted on: 21/02/2024

Considerate, helpful care and advice given. Feeling that the doctor knew and cared about the patient and their family.
Posted on: 21/02/2024

Dr Leaver is an excellent doctor who listens to his patients and the Reception staff are wonderful.
Posted on: 21/02/2024

I was able to get a same day telephone appointment and was prescribed antibiotics over the phone which also saved me from having to go in. Extremely speedy and professional service. Dr Leaver and partners are always great at getting me GP appointments in a really timely manner, and the Thursday evening clinic is massively helpful as I work regular daytime hours.
Posted on: 14/02/2024

Always excellent service from all the staff here - reception, nursing, & doctors
Posted on: 14/02/2024

Marvellous, rapid, efficient, confidence boosting, kind, caring.... Thank you to the whole team (doctors, nurses, receptionists etc,)
Posted on: 09/02/2024

They are an excellent practice, consistently providing me with an splendid service for 35 years.
Posted on: 08/02/2024

Fabulous surgery. Good staff. Best in Oxford
Posted on: 07/02/2024

Prompt visit arranged, highly attentive and kind GP. All went as scheduled, and effectively.
Posted on: 22/01/2024

Very good and exemplary treatment considered and courteous .
Posted on: 22/01/2024

Short wait time, helpful and friendly reception staff, and a consultation with a very patient and knowledgeable doctor.
Posted on: 22/01/2024

Staff are kind and knowledgeable. And always look pleased to see me.
Posted on: 22/01/2024

Great service and friendly nurse who I have grown to know over the last few years
Posted on: 22/01/2024

Perfect
Posted on: 22/01/2024

Helped very quickly, doctor very reassuring, kind, and helpful
Posted on: 22/01/2024

Excellent GP service. Appointments available on short term basis. Excellent dedication to patient care and actually helping with issues. Very diligent and genuinely seek to help. Also very knowledgeable and holistic in outlook. This surgery has made an immense difference. Straightforward administration and ease of communicating with GPs.
Posted on: 22/01/2024

Courteous and kind
Posted on: 22/01/2024

I have always found the GP practice to be truly excellent. The admin staff are invariably kind and courteous and efficient. Our GP, Dr Valentine, in addition to being a very good doctor,is exceptionally able to really listen to his patients and to relate to them on a human as well as a professional level. I couldn't ask for better treatment.
Posted on: 22/01/2024

It was really quick and easy to book an appointment and my gp was very kind and professional
Posted on: 22/01/2024

Fantastic surgery from reception to doctors and nurses. I couldn’t imagine better.
Posted on: 22/01/2024

Am pregnant and was struggling with my mental health, got a same day appt with gp and two very helpful solutions to try. Have felt very cared for throughout pregnancy.
Posted on: 22/01/2024

Had an incredibly smooth blood test / phlebotomy experience with Stacy who made me feel very at ease and came across very compassionately before delivering the most subtle blood test I've ever had; the procedure was wrapped up in a matter of minutes and was done to the highest standard of care and excellence - for anyone who gets nervous with needles you've got to request Stacy!
Posted on: 20/01/2024

An excellent GP practice. Friendly, attentive receptionist staff who answer the phones quickly and are always doing their best to help. The GPs are knowledgeable, hard-working and kind. This practice should be used as a model for how family medicine can be done well in the modern day NHS. Great job folks!
Posted on: 09/10/2023

They could find me an appointment to see a GP for the same day. The GP was well prepared, read my file before the consultation and took appropriate time to exam me, give advice and clarify questions/doubts.
Posted on: 20/07/2023

The service is user friendly and offers a quality user experience to service users.
Posted on: 04/07/2023

The Dr I spoke with is through kind helpful. Everyone in this surgery from the reception to the Drs are all kind and helpful and make one feel at ease. The best Dr surgery
Posted on: 03/07/2023

Appointment on time and personable, made to feel at ease and listened to by GP. Receptionists always very helpful and can reach them on the phone or by email. It is nice to be able to speak to a person when you feel it is necessary
Posted on: 03/07/2023

Thank goodness for the NHS and everyone who works in it
Posted on: 03/07/2023

I have been a patient at the surgery since 1990 and I’m always treated with great kindness. Organisation at the Surgery is excellent and efficient and although I’m not a frequent visitor I feel known and understood with great attention paid to my symptoms and needs.I feel very fortunate to be a patient here.
Posted on: 26/05/2023

Access to doctors and level of care
Posted on: 24/05/2023

very understanding and good advice and a solution was come to very efficiently
Posted on: 23/05/2023

Seriousness of GPS coupled with real humanity.
Posted on: 23/05/2023

My overall experience of service at this practice is that it is exemplary. I really like the fact that receptionists sincerely listen and are willing to do their best to accommodate one’s requests. Special shout out to phlebotomist Stacey who is so friendly, professional and hard working! I would also like to thank my GP Dr Lambert who was super quick to help sort out an issue recently at short notice. I am so grateful for her kindness. Everyone seems to be genuinely caring here.
Posted on: 23/05/2023

Dr Woods is a good listener and carefully explained the reasons for her diagnosis. I left the surgery feeling reassured.
Posted on: 23/05/2023

I can't thank Dr Leaver - and everyone who works at the Practice - enough for the wonderful care I have recieved. This care has enabled me to spend less time in hospital and improved my daily life enormously, in particular allowing me to continue to work on my PhD.
Posted on: 23/05/2023

Appointment went very well. It was booked quickly by reception team. Dr Leaver was very nice an informative about my condition and treatment. The injection didn’t hurt at all and I’m definitely feeling better. My shoulder is less painful so I can sleep better and daily activities are easier to manage.
Posted on: 16/05/2023

Good availability of excellent doctors and great support staff providing quality care for our family
Posted on: 13/05/2023

All the doctors and nurses I have ever visited, and expecially Dr Leaver and Dr Stonehewer, have always been exceptionally thorough, thoughtful and dedicated in their approach, despite some pretty extreme challenges to the NHS recently. It's a gem of a practice.
Posted on: 11/05/2023

Comfortable and Friendly Thank you
Posted on: 10/05/2023

Always polite and helpful. Drs listen to you and are very proactive
Posted on: 10/05/2023

Efficient and flexible appointment booking. Excellent consultation with Dr O’Shea.
Posted on: 10/05/2023

The doctor heard my concerns. I felt satisfied that they were fully addressed with compassion
Posted on: 10/05/2023

Efficient, caring and helpful
Posted on: 10/05/2023

Reception staff are always very friendly and helpful, never need to wait long to speak to someone. Have never needed to wait long for an appointment. All of the clinicians I have had appointments with have been great - phlebotomist was really friendly and professional, GPs always been helpful and I've felt listened to - particularly Dr Leaver who has gone above and beyond to give me time and solutions. Also, practice manager was very involved and responsive when I had an administrative complication. Very good communication. All round, the best GP surgery I've been a patient at.
Posted on: 05/05/2023

My GP is always available, helpful, kind and supportive. An excellent service.
Posted on: 05/05/2023

Efficient, knowledgeable and friendly.
Posted on: 04/05/2023

Follow up check
Posted on: 04/05/2023

Quick professional service with a kind caring staff
Posted on: 04/05/2023

I was able to get an appointment quickly and was seen on time ! Very impressed by the doctor I saw and the friendly and efficient atmosphere in the practice .
Posted on: 04/05/2023

Knowledgeable and kind. Understanding and was willing to book a last minute request
Posted on: 04/05/2023

They are always responsive and timely when I request an appointment. The staffs are supportive and the doctors actually take time to listen to my concerns and provide helpful suggestions.
Posted on: 04/05/2023

This is an excellent practice. Communication is efficient. All staff are friendly. Doctors and nurses are universally excellent and always go the extra mile. Over the years I have been with many practices, having travelled about a great deal. This has been the best.
Posted on: 04/05/2023

I could never praise this surgery high enough especially Dr Leaver. All doctors and nurses take great care with us patients. They get to know us and do their upmost to help. Dr Leaver is an absolute one of a kind man. This man honestly deserves to be knighted I don’t know what I will do when he retires. The best Drs surgery I have honestly ever been to.
Posted on: 04/05/2023

I simply couldnt ask for more from a doctor and the practice generally. I've had 32 years of treatment and this last time was no exception to that. Thank you.
Posted on: 04/05/2023

Excellent nurse and GPs
Posted on: 04/05/2023