Friends and Family Test Results

94% Very Good
5% Good
0% Neither Good Nor Poor
1% Poor
1% Very Poor
0% Don't Know

Patient feedback

Question:

Always on time and everyone is very friendly and polite. A very smooth experience always.
Posted on: 07/03/2024

I was able to secure an appointment quickly, and to coincide with my prescheduled blood test appointment. The nurse who did the blood test was very friendly and the doctor was very attentive. When the blood test results came, I recieved a personal message from the doctor about the results and the next steps. This was all very reasuring and I could not have asked for more.
Posted on: 29/02/2024

I am consistently impressed at how well run the surgery is and how fantastic all the staff are. The level of care is incredible and I’m extremely grateful.
Posted on: 29/02/2024

The GP and nurse were very supportive and helpful with helping me with my condition and listened to my concerns.
Posted on: 28/02/2024

Dr Leaver and the team are positively exceptional! I’ve been registered with numerous GP practices over the years and the way the practice is run is exemplary. From the doctors to the receptionists, I’ve always been treated with the utmost kindness, compassion and respect. If only all GP practices were led in such a manner! I shall be eternally grateful for their support.
Posted on: 28/02/2024

Exceptional professionalism
Posted on: 22/02/2024

Dr Leaver is an excellent doctor who listens to his patients and the Reception staff are wonderful.
Posted on: 21/02/2024

Considerate, helpful care and advice given. Feeling that the doctor knew and cared about the patient and their family.
Posted on: 21/02/2024

This is a practice which keeps to very high standards.
Posted on: 21/02/2024

Every time I go to Dr Leavers and Partners I leave with a feeling of ease and comfort. They're very patient and kind.
Posted on: 21/02/2024

Always excellent service from all the staff here - reception, nursing, & doctors
Posted on: 14/02/2024

I was able to get a same day telephone appointment and was prescribed antibiotics over the phone which also saved me from having to go in. Extremely speedy and professional service. Dr Leaver and partners are always great at getting me GP appointments in a really timely manner, and the Thursday evening clinic is massively helpful as I work regular daytime hours.
Posted on: 14/02/2024

Marvellous, rapid, efficient, confidence boosting, kind, caring.... Thank you to the whole team (doctors, nurses, receptionists etc,)
Posted on: 09/02/2024

They are an excellent practice, consistently providing me with an splendid service for 35 years.
Posted on: 08/02/2024

Fabulous surgery. Good staff. Best in Oxford
Posted on: 07/02/2024

Am pregnant and was struggling with my mental health, got a same day appt with gp and two very helpful solutions to try. Have felt very cared for throughout pregnancy.
Posted on: 22/01/2024

Fantastic surgery from reception to doctors and nurses. I couldn’t imagine better.
Posted on: 22/01/2024

It was really quick and easy to book an appointment and my gp was very kind and professional
Posted on: 22/01/2024

I have always found the GP practice to be truly excellent. The admin staff are invariably kind and courteous and efficient. Our GP, Dr Valentine, in addition to being a very good doctor,is exceptionally able to really listen to his patients and to relate to them on a human as well as a professional level. I couldn't ask for better treatment.
Posted on: 22/01/2024

Courteous and kind
Posted on: 22/01/2024

Excellent GP service. Appointments available on short term basis. Excellent dedication to patient care and actually helping with issues. Very diligent and genuinely seek to help. Also very knowledgeable and holistic in outlook. This surgery has made an immense difference. Straightforward administration and ease of communicating with GPs.
Posted on: 22/01/2024

Helped very quickly, doctor very reassuring, kind, and helpful
Posted on: 22/01/2024

Perfect
Posted on: 22/01/2024

Great service and friendly nurse who I have grown to know over the last few years
Posted on: 22/01/2024

Staff are kind and knowledgeable. And always look pleased to see me.
Posted on: 22/01/2024

Short wait time, helpful and friendly reception staff, and a consultation with a very patient and knowledgeable doctor.
Posted on: 22/01/2024

Very good and exemplary treatment considered and courteous .
Posted on: 22/01/2024

Prompt visit arranged, highly attentive and kind GP. All went as scheduled, and effectively.
Posted on: 22/01/2024

Had an incredibly smooth blood test / phlebotomy experience with Stacy who made me feel very at ease and came across very compassionately before delivering the most subtle blood test I've ever had; the procedure was wrapped up in a matter of minutes and was done to the highest standard of care and excellence - for anyone who gets nervous with needles you've got to request Stacy!
Posted on: 20/01/2024

An excellent GP practice. Friendly, attentive receptionist staff who answer the phones quickly and are always doing their best to help. The GPs are knowledgeable, hard-working and kind. This practice should be used as a model for how family medicine can be done well in the modern day NHS. Great job folks!
Posted on: 09/10/2023

They could find me an appointment to see a GP for the same day. The GP was well prepared, read my file before the consultation and took appropriate time to exam me, give advice and clarify questions/doubts.
Posted on: 20/07/2023

The service is user friendly and offers a quality user experience to service users.
Posted on: 04/07/2023

Thank goodness for the NHS and everyone who works in it
Posted on: 03/07/2023

Appointment on time and personable, made to feel at ease and listened to by GP. Receptionists always very helpful and can reach them on the phone or by email. It is nice to be able to speak to a person when you feel it is necessary
Posted on: 03/07/2023

The Dr I spoke with is through kind helpful. Everyone in this surgery from the reception to the Drs are all kind and helpful and make one feel at ease. The best Dr surgery
Posted on: 03/07/2023

I have been a patient at the surgery since 1990 and I’m always treated with great kindness. Organisation at the Surgery is excellent and efficient and although I’m not a frequent visitor I feel known and understood with great attention paid to my symptoms and needs.I feel very fortunate to be a patient here.
Posted on: 26/05/2023

Access to doctors and level of care
Posted on: 24/05/2023

Dr Woods is a good listener and carefully explained the reasons for her diagnosis. I left the surgery feeling reassured.
Posted on: 23/05/2023

very understanding and good advice and a solution was come to very efficiently
Posted on: 23/05/2023

Seriousness of GPS coupled with real humanity.
Posted on: 23/05/2023

My overall experience of service at this practice is that it is exemplary. I really like the fact that receptionists sincerely listen and are willing to do their best to accommodate one’s requests. Special shout out to phlebotomist Stacey who is so friendly, professional and hard working! I would also like to thank my GP Dr Lambert who was super quick to help sort out an issue recently at short notice. I am so grateful for her kindness. Everyone seems to be genuinely caring here.
Posted on: 23/05/2023

I can't thank Dr Leaver - and everyone who works at the Practice - enough for the wonderful care I have recieved. This care has enabled me to spend less time in hospital and improved my daily life enormously, in particular allowing me to continue to work on my PhD.
Posted on: 23/05/2023

Appointment went very well. It was booked quickly by reception team. Dr Leaver was very nice an informative about my condition and treatment. The injection didn’t hurt at all and I’m definitely feeling better. My shoulder is less painful so I can sleep better and daily activities are easier to manage.
Posted on: 16/05/2023

Good availability of excellent doctors and great support staff providing quality care for our family
Posted on: 13/05/2023

All the doctors and nurses I have ever visited, and expecially Dr Leaver and Dr Stonehewer, have always been exceptionally thorough, thoughtful and dedicated in their approach, despite some pretty extreme challenges to the NHS recently. It's a gem of a practice.
Posted on: 11/05/2023

Efficient, caring and helpful
Posted on: 10/05/2023

Comfortable and Friendly Thank you
Posted on: 10/05/2023

Always polite and helpful. Drs listen to you and are very proactive
Posted on: 10/05/2023

Efficient and flexible appointment booking. Excellent consultation with Dr O’Shea.
Posted on: 10/05/2023

The doctor heard my concerns. I felt satisfied that they were fully addressed with compassion
Posted on: 10/05/2023

My GP is always available, helpful, kind and supportive. An excellent service.
Posted on: 05/05/2023

Reception staff are always very friendly and helpful, never need to wait long to speak to someone. Have never needed to wait long for an appointment. All of the clinicians I have had appointments with have been great - phlebotomist was really friendly and professional, GPs always been helpful and I've felt listened to - particularly Dr Leaver who has gone above and beyond to give me time and solutions. Also, practice manager was very involved and responsive when I had an administrative complication. Very good communication. All round, the best GP surgery I've been a patient at.
Posted on: 05/05/2023

Efficient, knowledgeable and friendly.
Posted on: 04/05/2023

Excellent nurse and GPs
Posted on: 04/05/2023

I simply couldnt ask for more from a doctor and the practice generally. I've had 32 years of treatment and this last time was no exception to that. Thank you.
Posted on: 04/05/2023

I could never praise this surgery high enough especially Dr Leaver. All doctors and nurses take great care with us patients. They get to know us and do their upmost to help. Dr Leaver is an absolute one of a kind man. This man honestly deserves to be knighted I don’t know what I will do when he retires. The best Drs surgery I have honestly ever been to.
Posted on: 04/05/2023

This is an excellent practice. Communication is efficient. All staff are friendly. Doctors and nurses are universally excellent and always go the extra mile. Over the years I have been with many practices, having travelled about a great deal. This has been the best.
Posted on: 04/05/2023

They are always responsive and timely when I request an appointment. The staffs are supportive and the doctors actually take time to listen to my concerns and provide helpful suggestions.
Posted on: 04/05/2023

Knowledgeable and kind. Understanding and was willing to book a last minute request
Posted on: 04/05/2023

I was able to get an appointment quickly and was seen on time ! Very impressed by the doctor I saw and the friendly and efficient atmosphere in the practice .
Posted on: 04/05/2023

Quick professional service with a kind caring staff
Posted on: 04/05/2023

Follow up check
Posted on: 04/05/2023